Your best customers have never left you a review.
Where reviews fit: OfficeStaff.ai helps Australian local businesses get found on Google, trusted through reviews and booked through their website and past customers.
Not because they were unhappy. Because nobody asked them, or nobody asked them at the right moment. Meanwhile the business down the road has more reviews than you, and newer ones, and that is the one people ring.
Included in every package
See the packagesWhat we do about it.
- Every customer asked, the same way, after every visit, so nobody gets missed.
- A gentle reminder to the ones who meant to and forgot.
- Every review answered, good or bad, in your voice.
Today 2:14 pm
Sarah M.
Friendly, on time and did a great job. Will be back.
Reply from the owner
Thanks so much, Sarah. Lovely to see you, and see you next time.
Your quickest win is the list you already have.
Most businesses have a long list of past customers who were happy and never said so. We work through that list once, carefully, and that is where the first burst of reviews comes from. After that, the system keeps it topped up on its own.
No caps on your reviews.
Most review services charge you by how many requests you send, so the busier you get, the more you pay. We do not. Every customer gets asked, every time, however many you see. Email requests are unlimited on every package. Text messages are included, from 300 a month, because we pay for every one. We will always tell you before you go over, and 250 more are $49.
How it works.
You send us your customer list and connect your Google profile with one link.
We work through your past customers, one careful pass.
From then on, every new customer gets asked automatically, and every review gets a reply.
The rules we work by.
- Everyone gets the same request, happy or not. That is Google's rule and it is the right way to do it.
- Every message goes out in your name, with an unsubscribe.
- Your customer list is yours. We never sell it or use it for anyone else.